常用商务英语句子

商务英语谈判

商务英语谈判

　　谈判是指除正式场合下的谈判外，一切协商、交涉、商量、磋商等等，都可以看做谈判以下是小编为大家整理的商务英语谈判，欢迎阅读，希望大家能够喜欢。

　　商务谈判的原则

　　何谓商务谈判?谈判是人们为了协调彼此之间的关系，满足各自的需要，通过协商争取达到意见一致的行为和过程。

　　Negotiation takes place between human beings. It is the most common form of social interaction. Almost everybody in the world is involved in negotiations in one way or another for a good part of any given day. People negotiate over where to go for dinner, which movie to watch or how to split household chores.

　　Negotiation, in its modern sense, is defined in The Roots of Sound Rational Thinking as follows: the ability to deal with business affairs, to arrange by discussion the settlement of terms, to reach agreements through treaties and compromise, and to travel through challenging territory. All of these suggest a purposeful effort to resolve problems through talking and intellectual maneuvering. Negotiation includes consultation, bargaining, mediation, arbitration, and sometimes, even litigation.

　　Competitive style To try to gain all there is to gain

　　(竞争式谈判)

　　Accommodative style To be willing to yield all there is to yield

　　(通融式谈判)

　　Avoidance style To try to stay out of negotiation

　　(回避式谈判)

　　Compromising style To try to split the difference or find (妥协式谈判) an intermediate point according to some principle

　　Collaborative style To try to find the maximum possible (合作式谈判) gain for

　　both parties----by careful

　　exploration of the interests of all parties----and often by enlarging the pie

　　Vengeful style To try to harm the other

　　(报复式谈判)

　　Self-inflicting style To act so as to harm oneself

　　(自损式谈判)

　　Vengeful and self-inflicting style To try to harm the other and also

　　(报复和自损式谈判) oneself

　　People who go for the competitive style are known as hard-bargaining negotiators. They start off with outrageous

　　demands, using threats and other tactics to get what they want. One side typically starts out high and the other low. After several rounds of offer and counter-offer, the negotiators end up “splitting the difference”. In this form, negotiation is viewed as a game where each side tries to get the best deal for themselves. Neither side exhibits concern for the other side.

　　1.1 Principle of Collaborative Negotiation

　　合作式谈判的原则

　　Ⅰ. Collaborative Negotiation

　　Negotiation can also assume the form of collaborative style. It involves people with diverse interests working together to achieve mutually satisfying outcomes. Collaborative negotiation is known by many names. Some popular names include “problem-solving negotiation”, “consensus-building negotiation”, “interest-based negotiation”, “win-win negotiation”, “mutual gains negotiation”, and so on. The goal of collaborative negotiation is to manage the dis* so that the outcome is more constructive than

　　destructive. A destructive outcome results in damages and involves exploitation and coercion. A constructive outcome fosters communication, problem-solving, and improved relationships.

　　● The negotiation parties have both diverse and common interests.

　　● The common interests are valued and sought.

　　● The negotiation process can result in both parties gaining something.

　　● The negotiating arena is controlled by enlightened self-interest.

　　● Interdependence is recognized and enhanced.

　　● Limited resources do exist, but they can usually be expanded through cooperation and creativity.

　　● The goal is a mutually agreeable solution that is fair to all parties and effective for the community/group.

　　The collaborative negotiation focuses on interests rather positions. Integrative solutions are obtained by understanding other’s self-interests, not by jostling for positions.

　　The collaborative negotiation places value on relationship. It requires trust and relies on full disclosure of relevant

　　information.

　　The disadvantages of this approach are:

　　● It may pressure an individual to compromise and accommodate in ways not in his best interest.

　　● It avoids confrontational strategies, which can be helpful at times.

　　● It increases vulnerability to deception and manipulation by a competitive opponent.

　　● It makes it hard to establish definite aspiration levels and bottom lines.

　　● It requires substantial skill and knowledge of the process.

　　● It requires strong confidence in one’s perceptions regarding the interests and needs of the other side.

　　Ⅱ. Principled Negotiation

　　In this form, each side of the negotiating parties attempt to meet the other side’s interest as well as their own. By thoroughly understanding their own interest as well as the other’s, both sides are often able to arrive at solutions neither alone could have envisioned or made possible. In this type of negotiation, each side recognizes and accepts the legitimate interests of the other side and they are committed to dealing with differences constructively in order to advance their own self-interests. This has been called “collaborative principled negotiation”, a concept set forth by Roger Fisher and William Ury in their book Getting to Yes: Negotiating Agreement Without Giving In.

　　Principled negotiation is particularly oriented to collaborative negotiations. However, it can be used in competitive negotiations and in other aspects of conflict management. It is a method that is centered around four considerations (PIOC):

　　● People: Separate the people from the problem.

　　● Interests: Focus on interests, not positions (interests always underlie positions).

最实用的商务英语句子大全

最实用的商务英语句子大全

　　在日常学*、工作和生活中，大家都接触过很多优秀的句子吧，句子是能够表达一个相对完整的意思，有一定的语调，表示不同的语气，句未有一个较大停顿的语言单位。你所见过的句子是什么样的呢？以下是小编帮大家整理的最实用的商务英语句子大全，希望对大家有所帮助。

　　1. We'll still be able to meet the deadline.

　　我们还是可以赶上最后期限的。

　　2. I will keep you posted.

　　我会与你保持联络。

　　3. What is your hurry?

　　什么事让您这么着急呢?

　　4. I'm sorry to burst in on you like this, but I'm really upset.

　　我很抱歉突然找您,但我真的很心烦。

　　5. What on earth has happened to trouble you so?

　　到底发生什么事让您如此发愁?

　　6. I'm afraid I have bad news for you.

　　恐怕我有坏消息要告诉您。

　　7. The woolen sweaters you delivered do not match the sample we provided.

　　你们交货的羊毛衫和我厂提供的样品不一致。

　　8. You agreed that we could make a little change in design if necessary.

　　你们曾经答应这，如有必要，图案可以稍作改动。

　　9. Our clients are very critical on quality.

　　我们的'客户对商品的质量是很挑剔的。

　　10. What do you want us to do?

　　您看怎么办好?

　　11. Our clients want a replacement.

　　我们的客户要求换货。

　　12. It's a bit too hard.

　　这有点太难了吧。

　　13. It's only the background color that's not identical.

　　这仅仅是图案的底色不同而已。

　　14. It sounds like a reasonable solution.

　　这个解决办法还比较合理。

　　15. You are saying you turn on the com*r and see nothing?

　　你的意思是你把计算机打开后什么也看不见?

　　16. I would say that you have a larger problem than just the monitor.

　　我想你的问题比较大，不只是显示器的问题。

　　17. Whatever it is, I need this com*r to work.

　　不管是什么问题，我要求把这台计算机修好。

　　18. Is there any way you could bring it in to be looked at?

　　你有没有办法把它带过来，让我们看一看?

　　19. If not, our repairman can come to you.

　　要不然，我们的维修人员可以上你那里去。

　　20. I would prefer if he comes here.

　　我倒愿意他去我们那里。

　　21. Our first bill came yesterday, and we have some questions.

　　我们昨天收到的第一张帐单，有一些问题。

　　22. I surely hope I can answer them for you.

　　我真的希望我能回答你的问题。

　　23. It does appear that way.

　　看起来好象是这样的。

　　24. Let me do some research on this and get back with you tomorrow.

　　请让我查查看，明天再给你答复。

　　25. As they are in such a damaged condition, we doubt we will be able to take delivery.

商务英语常用单词

商务英语常用单词

　　以适应职场生活的语言要求为目的英语就是商务英语，商务英语也是很重要的。以下是小编为大家整理的商务英语常用单词，欢迎大家分享。

　　insurance 保险

　　mortgage 抵押

　　allotment 拨款

　　short term credit 短期信贷

　　consolidated debt 合并债务

　　funded debt 固定债务,长期债务

　　floating debt 流动债务

　　drawing 提款,提存

　　aid 援助

　　allowance, grant, subsidy 补贴,补助金,津贴

　　cost 成本,费用

　　expenditure, outgoings 开支,支出

　　fixed costs 固定成本

　　overhead costs 营业间接成本

　　overheads 杂项开支,间接成本

　　operating costs 生产费用,营业成本

　　operating expenses 营业费用

　　running expenses 日常费用,经营费用

　　miscellaneous costs 杂项费用

　　overhead expenses 间接费用,管理费用

　　upkeep costs, maintenance costs 维修费用,养护费用

　　transport costs 运输费用

　　social charges 社会负担费用

　　contingent expenses, contingencies 或有费用

　　apportionment of expenses 分摊费用

　　income 收入,收益

　　earnings 利润,收益

　　gross income, gross earnings 总收入,总收益

　　gross profit, gross benefit 毛利,总利润,利益毛额

　　net income 纯收益,净收入,收益净额

　　average income *均收入

　　national income 国收入

　　profitability, profit earning capacity 利润率,赢利率

　　yield 产量收益,收益率

　　increase in value, appreciation 增值,升值

　　duty 税

　　taxation system 税制

　　taxation 征税,纳税

　　fiscal charges 财务税收

　　progressive taxation 累进税制

　　graduated tax 累进税

　　value added tax 增值税

　　income tax 所得税

　　land tax 地租,地价税

　　excise tax 特许权税

　　basis of assessment 估税标准

　　taxable income 须纳税的收入

　　fiscality 检查

　　tax-free 免税的

商务英语信函的7C原则

商务英语信函的7C原则

　　信函指以套封形式按照名址递送给特定个人或单位的缄封的信息载体。下面为大家带来了商务英语信函的7C原则，欢迎大家参考阅读！

　　为达到通过信函有效沟通的目的，有必要掌握写好国际商务函电的原则。一般地，商务信函有以下七个方面的写作规则，通常被称为“7C原则”：

　　1.Clearness清楚原则

　　清楚包括两个方面的内容，一是写信者在拟文前知道自己要写什么;二是对文收到信函时可以完全了解写信者要表达的意思，不会产生误解。这就要求写信者头脑清楚、条理清晰、表达准确，避免使用一些含混不清、模棱二可的词汇。

　　2.Conciseness简洁原则

　　简洁是指用最少的语言表达最丰富完整的内容，并且不影响信函的礼貌性。简洁使信函更加简明有力。

　　商务英语信函的格式要简明扼要，语言要通俗易懂，内容要精练丰富。这要就要写信者在行文过程中尽量选用单间、易懂、朴素的词汇，采用简洁，直接的句子商务英语信函的“7C原则”商务英语信函的“7C原则”。

　　3.Correctness准确原则

　　商务英语的信函与买卖双方的权力、义务、利害关系、企业形像等息息相关，是制作各种商业单据的依据，以及进行商业活动往来的重要凭证。准确无误是商业英语信函写作中最最要的原则。

　　准确原则不仅仅指单词拼写、标点符号无误，语法使用、结构格式正确，还应确保信函所涉及的信息、数字、事实准确无误。因此，在进行商业英语信函写作中应反复审核相关信息，如：收信人的职称、姓名、地址、交货时间、地点、货物品质、颜色、尺码、单价、总价、包装等。

　　4.Concreteness具体原则

　　具体原则是指信函中涉及的内容要言之有物，信息要详实具体、丰富生动，表达要完整。商务信函写作中注意避免类似：soon, at an early date,good,nearly等笼统的、含混不清的表达法。例如：I will send the samples to you soon.就不如I will send the samples to you in two weeks.如果能再具体，那就更好了，例如I will send the samples to you next Monday.

　　5.Courtesy 礼貌原则

　　为了建立、保持一个友好贸易关系，商务英语信函往来一般要注意礼貌原则，以理待人。礼貌原则不仅仅体现在使用 Please,thanks you等这些词汇上面，而且要在字里行间体现我国的外贸政策和外交礼节，做到不卑不亢、得体大方。具体的礼貌原则基本包括这样几个方面：遵守国际商务往来惯例;尊重对方风俗*惯;语言表达要客气有分寸，避免使用命令口气;多用友好、肯定的语气，尽量用委婉语气指出对方不尽人意的地方，复信要及时。

　　6.Consideration体谅原则

　　体谅是指以对方利益为出发点，站在对方的立场周到、细致的考虑问题，以便得到对方的好感而达到所预期的目的商务英语信函的“7C原则”默认。体谅原则是商务交往中为了促成交易所使用的一种技巧。

　　7.Completeness完整原则

　　一封完整的商业信函应该是对对方提出的问题逐一回答而且对自己要表达的重要信息说明清楚。信函的完整性有助于建立良好的企业形像，节省双方的商务往来时间而达到预期的效果，避免因重要信息不全而引起不必要的纠纷。

　　商务英语适合人群

　　据了解，现阶段的商务英语班开设的数量多数大于学*商务英语的人，面对众多的培训机构，上什么样的商务英语班让不少学员难以抉择，专家建议学员最好根据各家的特色再结合自身的需要“对症下药”。

　　大致可以分为两类人，一是身处商务工作环境，二是希望将来在商务工作环境中工作。具体说来，一个商务英语的学*者在开始学*时就应具备很好的英语能力，能够有效地、有目的地掌握和消化新学的东西。商务英语作为职业英语的一种。与其他职业英语，比如旅游英语、法律英语、医用英语，一样是具有很强专业性的行业英语，共同点在于都要有英语的基本语言基础。要成为一个优秀的商务英语人才，就一定要有扎实的英语基础。一个好的商务英语培训班除了传授专业英语知识外，西方企业管理的基本思想也是必不可少的。商务英语考试由中英双方合作引进*，证书权威性高，被英联邦各国及欧洲国家商业企业部门作为英语能力证明的首选证书。

　　相比较而言，BEC有英国严谨的`学风，突出的是它的学术化，而TOEIC也有美国的特色，实用性较强。虽然商务英语“时尚”，但并不是适合所有的人，例如BEC的高级证书，难度还是比较大的，它要求学员有比较好的英语水*，因为它的目的性非常强，适用范围划分十分明确，因此，对于想提高英语水*的人并不是最佳选择。另外，商务英语适合的人群还包括：希望拥有一份国际通行的证书以增加自己就业砝码的求职者。经过一段时间，感到自己在商务英语的表达和交流方面，以及自身的商务知识和商务技能需要提高的外企公司在职白领。拥有BEC证书可以申请英国的MBA的留学者。

　　商务英语就是我们理解商务场景下所应用到的英语，事实上它跟我们理解的英语口语、写作有本质上的区别，主要的区别在于一些词汇，基于不同的词汇，主要是名词。

　　另外其他的区别还包括不同的句子，基本上为了适应不同的商务场合因此提出不同的词汇和句子，就构成了商务英语一定的特色。本质上跟普通英语没有很大的区别。

商务英语谈判情景对话

商务英语谈判情景对话

　　是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。商务英语课程不只是简单地对学员的英文水*、能力的提高，它更多地是向学员传授一种西方的企业管理理念、工作心理，甚至是如何和外国人打交道，如何和他们合作、工作的方式方法，以及他们的生活*惯等，从某种程度上说是包含在文化概念里的。以下是小编帮大家整理的商务英语谈判情景对话，仅供参考，欢迎大家阅读。

　　商务英语谈判情景对话：情景对话

　　20xx年11月19日 上午11时57分26秒 行至此处，谈判都还算是在和谐的气氛下进行，双方各自寻求获利的方案。但针对技术转移这一项，Robert所提的保证和要求能否消弭Kevin心中的顾虑，而今此谈判终露曙光呢?以下对话即为您揭晓：

　　KI:f we transferred our technical and research expertise(技术与研究的专业知识),what would stop you from making th esame product?

　　R:Wed be willing to sign a commitment.Well put it in writing(书面保证)that we wont copycat(仿冒)the Sports Cast within five years after ending our contract.

　　K:Sounds O.K.,if its for any"similar"product.That would give us better protection.But wed have to interest on a ten year limit.

　　R:Fine.We have no intention of becoming your compe*.

　　K:Great.Then lets settle the details of the transfer agreement.

　　R:Well need you to send over some key personnel to help us purchase the equipment and train our technical people.How long do you anticipate that will take?

　　K:A week to put the teacm together,thre weeks to train your people.If so,when do you estimate starting production?

　　R:Our first production run(一批的生产)should be one week after our team finishes its training.But Id like your team to stay a full week after that,to handle any kitches that pop up(处理突发的.事件).

　　K:Can do.Everything seems to be set,Robert.Ill bring in a sample contract tomorrow.If you like,we can sign it then.

　　商务英语谈判情景对话：实例对话

　　Botany Bay是家生产高科技医疗用品的公司。其产品“病例磁盘”可储存个人病例;资料取用方便，真是达到“一盘在手，妙用无穷”的目的。此产品可广泛使用于医院、养老院、学校等。因此Pacer有意争取该产品软硬件设备的代理权。以下就是Robert与Botany Bay的代表，Mark Davis，首度会面的情形：

　　M:Mr.Liu,total sales onthe Medic-Disk were U.S.$ 100,000 last year,through our agent in Hong Kong.

　　R:Our research shows most of your sales,are made in the Taipei area.Your agent has only been able to target the Taipei market(把……作为目标市场).

　　M:True,but we are happy with the sales.Its a new product.How could you do better?

　　R:Were already well-established in the medical products business.The Medic-Disk would be a good addition to our product range.

　　M:Can you tell me what your sales have been like in past years?

　　R:In the past three years,our unit sales have gone up by 350 percent; profits have gone up almost 400 percent.

　　M:What kind of distribution capabilities(分销能力)do you have?

　　R:We have salespeople in four major areas around the island,selling directly to customers.

　　M:What about your sales?

　　R:In terms of unit sales,55 percent are still from the Taipei area.The rest comes from the Kaohsiung,Taichung,and Tainan areas.Thats a great deal of untapped market potential(未开发的市场潜力),Mr.Davis.

商务英语名词转形容词句子

要全部的 如：形容词修饰名词

形容词修饰名词或者是代词副词修饰副词本身，以及形容词，动词，句子

2)比较级的用法①双方比较，表示一方超过另一方时，用“比较级十 than”的结构表示．例如： This pen is better than that one. ②表示一方不及另一方时，用“ less十原级十 than”的结构表示．例如： This room is less beautiful than that one． ③表示一方超过另一方的程度或数量时，可在比较前加表示程度的状语，如：even，a lot，a bit，a little，still，much，far，yet，by far等修饰．例如： He works even harder than before． 注意：英语的比较级前如无 even，still，或 yet等时，译成汉语时可用“较”或“……一些”或不译出，一般不可用“更”，如： She is better than she was yesterday．她比昨天好些了．Please come earlier tomorrow． 请明天早点来． 注意：by far通常用于强调最高级．用于比较级时，一般放在比较级的后面，如在前面，应在二者中间加“ the”．如 He is taller by far than his brother. He is by far the taller of the two brothers.④表示一方随另一方的程度而变化时，用“ the 十比较级(主语十谓语)，the 十比较级(主语十谓语)”的结构．例如： The harder he works，the happier he feels．⑤不与其它事物相比,表示本身程度的改变时，用“比较级十 and十比较级”的结构．例如： The weather is getting colder and colder. The girl becomes more and more beautiful． ⑥某些以一 or结尾的形容词进行比较时，用 to代替 than．(这些词有inferior，superior，junior，senior，prior等．例如： He is superior to Mr Wang in mathematics．⑦在比较从句中为了避免重复，我们通常用 that(those)，one(ones)代替前面出现的名词。

that指物，one既可指人，也可指物．that可代替可数名词单数和不可数名词，而one只能代替可数名词.例如： The book on the table is more interesting than that on the desk. A box made of iron is stronger than one made of wood． ⑧表示倍数的比较级有如下几种句型：A) A is three(four，ete) times the size(height，length，width，ete) of B．例如； The new building is four times the size( the height) of the old one．这座新楼是那座旧楼的四倍大(四倍高)。

(这座新楼比那座旧楼大三倍[高三倍])．B) A is three(four，etc) times as big(high，long，wide，etc．) as B．例如： Asia is four times as lareg as Europe，亚洲是欧洲的四倍大．(亚洲比欧洲大三倍．)C) A is three(four，etc．) times bigger ( higher，longer，wider，etc．) than B．例如： Your school is three times bigger than ours，你们的学校比我们的学校大三倍．(你们的学校是我们学校的四倍大．) 用 times表示倍数，一般只限于表示包括基数在内三倍或三倍以上的数．表示两倍可以用 twice或 double3)最高级的用法 ①三者或三者以上相比，表示最高程度时，用“ the十最高级”的结构表示．这种句式一般常有表示比较范围的介词短语．例如： Zhang Hua is the tallest of the three．

Sold-to Party: 卖予 某方 Ship-to Party: 出货至 某方Bill-to code：出单 代码 Ship-to code: 出货 代码 信用额度: Credit Limit出货额度: Shipment Limit

商务英语专业论文选题

商务英语专业论文选题

　　引导语：商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。商务英语课程不只是简单地对学员的英文水*、能力的提高，它更多地是向学员传授一种西方的企业管理理念、工作心理，甚至是如何和外国人打交道，如何和他们合作、工作的方式方法，以及他们的生活*惯等，从某种程度上说是包含在文化概念里的。由此可见商务英语在我们的工作中十分重要。今天就由小编带大家了解一下商务英语专业论文选题吧!

　　1、《商务英语课程设置的探讨》

　　2、《跨文化因素对英汉翻译的影响》

　　3、《商务英语的特点及翻译技巧》

　　4、《商务英语函电在对外贸易中的作用》

　　5、《单证员在国际贸易中的地位》

　　6、《商务英语函电翻译技巧》

　　7、《商务谈判中英语的重要性》

　　8、《浅谈出口结汇风险的防范》

　　9、《*退税制度的改革及其影响》

　　10、《商标名称的翻译与策略》

　　11、《外贸企业信用风险管理与控制》

　　12、《2007年外资银行在我国本土注册探讨》

　　13、《我国利用国际贷款/国际援助现状分析》

　　14、《WTO与我国反倾销探讨》

　　15、《我国对外直接投资之现状》

　　16、《内陆地区对外贸易发展策略研究》

　　17、《中印两国两国对外贸易战略分析》

　　18、《人民币升值对我国出口贸易的影响》

　　19、《浅谈商务英语写作时避免修饰语错位的方法》

　　20、《商务函电翻译的用词技巧》

　　21、《外商直接在华投资探讨》

　　22、《社会文化迁移对*式英语的影响》

　　23、《我国外贸出口品牌战略的实施与研究》

　　24、《商务英语专业口语课程教学探讨》

　　25、《入世对我国农产品贸易的影响与对策研究》

　　26、《应对经济全球化，加快我国企业跨国经营》

　　27、《英语写作中常见中式英语分析》

　　28、《入世商务英语写作的研究》

　　29、《制单工作在国际结算中的地位》

　　30、《关税壁垒与非关税壁垒探讨》

　　31、《浅谈实质利益谈判法》

　　32、《国际电子商务发展面临的新问题》

　　33、《商务英语写作中的错误与商务英语写作教学之间的关系》

　　34、《清算所在期货市场上的地位》

　　35、《跨国公司在华扩张模式透析》

　　36、《汉译英中遇到新词语的译法问题》

　　37、英汉互译中词义的不对应(文化意义、风格意义、修辞意义等)

　　38、我国市场经济国家地位与反倾销

　　39、如何防范信用证诈骗

　　40、我国中小企业开拓国际市场之探讨

　　41、"10+1"自由贸易区未来前景展望

　　42、汉语中新词汇的翻译技巧

　　43、商务英语的特征与翻译

　　44、珠江三角洲外贸现状及存在的问题

　　45、南昌现利用外资纵谈

　　46、广州/深圳等地区三资企业结构分析

　　47、浅谈广州等地区外贸企业的困境与出路

　　48、浅谈广州等地区出口产品结构的市场分布

　　49、商务英语专业毕业生就业岗位之探

BEC商务英语初级模拟试题

BEC商务英语初级模拟试题

　　商务英语考试指剑桥商务英语资格考试，是剑桥系列考试中专为学*者提供的国际商务英语资格证书考试。以下是小编精心整理的BEC商务英语初级模拟试题，仅供参考，欢迎大家阅读。

　　Listening

　　approximately 40 minutes (including 10 minutes’ transfer time)

　　Part one:

　　Question 1-12

　　●You will hear a representative of a company which organizes trade fairs for academic recruitment . she is talking to a group of prospective clients.

　　● As you listen, for questions 1-12. complete the notes, using up to three words or a number.

　　●.After you have listened once, replay the recording.

　　Praxis Academic Recruitment Fairs

　　Specific geographical areas served:

　　(1)___________________________________________________________

　　(2) __________________________________________________________

　　Package includes:

　　Exhibition(3) ___________________________________________________

　　Delivery of all (4) ___________________________

　　Local(5) ___________________________

　　“Filtering system”:

　　Works through (6) ___________________________

　　Advertisements placed in (7) ___________________________

　　And on (8) ___________________________

　　“context-sensitive” feature:

　　Convenient (9) ___________________________

　　Services of (10) ___________________________

　　More details from publicity leaflet about:

　　(11) ___________________________

　　Special services

　　(12) ___________________________

　　Part two

　　Question 13-22

　　●You will hear five different people speaking about changes in personnel in their place of work

　　●For each extract there are two tasks, For Task One , choose the reason for change in personnel from the list A-H .For Task Two, choose the action that has been taken as a result, from the list A –H

　　●After you have listened once, re* the recording

　　Task one—Reason

　　●For questions 13-17 ,match the extracts with the reasons, listed A –H

　　●For each extract, choose the reason each speaker mentions.

　　●write one letter A-H next to the number of the extract

　　13____________

　　14___________

　　15___________

　　16___________

　　17___________

　　A sick leave

　　B dismissal

　　C promotion

　　D secondment

　　E resignation

　　F study leave

　　H redundancy

　　Task Two-Action

　　●For question 18-22, match the extracts with the problem areas in the new workplace , listed A – H.

2016年商务英语选择题及答案

2016年商务英语选择题及答案

　　无论是在学校还是在社会中，大家一定没少看到英语选择题吧，那么都有哪些类型的'英语选择题呢？下面是小编收集整理的2016年商务英语选择题及答案，仅供参考，大家一起来看看吧。

　　1.Titles and education on your business card are not important in_____.

　　A.America B.Japan C.China D.Sweden.

　　答案：D

　　2. It is best way to receive the business card with _______ when making presentation.

　　A. the right hand B. the left hand C.the right or left hand D.both hands

　　答案：D

　　3. _______ do not exchange business cards at social occasions, but more norm at business functions and meetings?

　　A.Japaneses B.Italians C.Swedens D.Americans

　　答案：B

　　4. Which English name translated from "萧远山" may cause misunderstanding among foreigners?

　　A. Xiao Yuanshan

　　B. Xiao Yuan Shan

　　C. XIAO Yuanshan

　　D. Xiao Yuanshan

　　Answer: B

　　5. To lay the business card in front of somebody on the table is considered rude in _____, where it is believed as an odd behavior to stare at the card by placing it on the table.

　　A. Japen

　　B. Egypt

　　C. Korea

　　D. Swedish

　　KEY: C

　　6. Most Swedes speak and understand _____,so it is not necessary to have your business cards translated into Swedish.

　　A.French

　　B.Germany

　　C.English

　　D.Spanish

　　答案：C

　　7. This is especially true in Japan, where the buiness card exchange is as ____ as it gets anywhere in the world.

　　A.formally

　　B.formal

　　C.normal

　　D.normally

　　答案：B

　　8. Never carry your business cards, or place another persons business card in a ___ back pocket.

　　A.right

　　B.left

　　C.front

　　D.back

　　答案：D

　　9. When you receive a ___ business card, unless you are fluent in ___, read the English side first but definitely turn to the ___ side for the reasons noted earlier.

　　A Chinese Chinese Chinese

　　B Japanese Japanese Japanese

　　C.Germany Germany Germany

　　D.French French French

　　答案:B

　　10. Which style is widely used in business letters and personal-business letters ?

　　A.Simplified Style B.Block Style

　　C.Modified Block Form with Indented Style D.Modified Block Style

　　answer:B

商务英语考试BEC初级试题

商务英语考试BEC初级试题

　　试题是用于考试的.题目，要求按照标准回答。它是命题者按照一定的考核目的编写出来的。下面是小编整理的商务英语考试BEC初级试题，一起来看看吧。

　　Questions 1–8

　　Look at the sentences below and at the five managers’ comments on leadership on the opposite page

　　Which new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?

　　For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .

　　You will need to use some of these letters more than once .

　　1、Successful leadership involves making sure that employees accept new ideas.

　　2、A good leader can bring success to a company in difficulties

　　3、Leaders should be assessed on the basis of their achievements

　　4、The personalities of good leaders are generally different from those of other managers

　　5、Patience is a valuable quality in a successful leader

　　6、Leaders consider potential changes in what their company does for others

　　7、Good leaders will encourage their staff if their organization is in difficulties

　　8、Leaders need to adapt their behaviour to suit different circumstances

　　A 　Maurizio Verna

　　Long-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to ap* pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view of my ideal business leader, and of course that’s where I ‘m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous stren

　　ngth and depth.

　　B 　Sue Tucker

　　The pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough: in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test , I think , is being able to use all of these skills to turn around a failing company.

　　C 　Carol Godfrey

　　Effective leaders stand out from the herd. They’re often idiosyncratic, even eccentric.They have the confidence to be themselves, and not to adopt the language and attributes of the run-of-the-mill professional managers and accountants. What’s crucial is having the charisma or whatever it is that gives their staff confidence in them, so they can keep everyone on board when they want to make innovations. So often these don’t get off the ground because of lack of leadership, because after all, our response to change is significantly affected by how it’s introduced.

　　D 　Brian Matthews

　　Leadership is about making things happen and being judged by results. Good ideas that go nowhere are a waste of time. Anticipate needs-those of customers for instance-and initiate action to meet those needs before the people concerned have even recognized they’ve got them. Th

　　at way you’ll always be ahead of the game, whatever line you’re in. For instance, top stockbrokers will learn all about you and your business and keep themselves completely up to date with your field in order to advise you. If they’re really good they ‘ll recognize trends even before you do .

　　E 　Ana Costa

　　Outstanding leaders understand both tactics and strategy, and are prepared to play a very long game to achieve their objectives. They understand that in negotiations they need the “ win-win” concept, because losers risk losing their dignity, which is no good for your long-term business relationship with them. Leaders must stay optimistic, whatever the odds, and keep up morale of their company, even when the going’s tough. It’s important to be very much hands-on, too. A good leader will champion ideas that keep the company in the forefront.

　　参考答案： 1-5 CBDCE 6-8 EA

　　Read the following extract from a book on management and the questions on the opposite page .

　　For each question 15– 20,mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose

　　In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.

　　Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and compe*s, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.

　　From being an engineering company, Concordia is now remaking itself as a service company. The ro

　　le of employee communication in such a context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.

　　Research indicates that people respond to this predicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the “ pragmatists” and on the other “ the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.

　　The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers

　　are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.

　　The general rule in company communication is to tell employees as much as you can as soon as you can. If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.

　　15: in the last eight years, Concordia has

　　A made over 80.000 employees reduncdant

　　B completed a period of downsizing

　　C reduced its workforce of 80.000 by 35%

　　D given 35% of departing employees voluntary redundancy

　　16 from Concordia’s point of view, the role of communication is to

　　A win employee support before going ahead with the changes

　　B change the company’s core activities.

　　C emphasise the positive aspects of the changes

　　D explain the need for the changes

　　17 what does research show about most employees’ response to

　　change?

　　A they expect it to have a bad effect on the company